LAYOUT OF THE HOUSEKEEPING DEPARTMENT
There is no perfect or general blueprint for how a housekeeping department should be organized. Each hotel has a different layout that is determined by its size and available area. When deciding on the space and the layout for cleaning, which is often selected by the executive housekeeper at the facility planning stage of hotel setup.
The following aspects are taken into account:
Total number of guestrooms
· Number of function rooms and number of food and beverage outlets
· Amount of manpower required
. The volume of business anticipated
· Number of jobs contracted ou
. Flow of traffic ( people and equipment )
The department's major administrative hub is the executive housekeeper's office. To provide the housekeeper peace and quiet so she can organize her work, the cabin must be on its own. Additionally, it will provide her the discretion she needs to talk to her workers or hold departmental meetings. It would be nice if the office had glass walls so that she could see what was going on outside. A cabin for the secretary, who would supervise traffic entering the housekeeper's office, should be placed before the office.
Desk Control Room:
This is the primary hub for housekeeping communications. All communications with regard to the department are sent and received from this point. It serves as the hub for organising events including banquets and front office coordination. There should be a desk, a chair, and ideally more than one telephone on the desk control. It should feature a sizable notice board where staff schedules, daily instructions, etc. can be posted. The desk control room is where employees check in to start their shift and check out when it's over. Normally, it would be next to the housekeeper's office.
Linen Room:
Current linen is kept here for issue and receipt in the linen room. The space should be sizable, spacious, and cool without being stuffy or humid. To store all of the linen, it should have enough conveniently accessible shelves. It needs to be safe and provide no room for theft. (Linen is expensive; the linen room houses thousands of rupees' worth of linen.) The linen exchange should take place across a counter in the linen room. It is best if the room is next to the laundry so that linen may be supplied quickly and easily to and from the laundry. It should only be accessible to those working in the linen room who are authorized to do so.
Store Room:
The supplies of new linen fabric materials for uniforms, etc. are kept in this chamber, the linen uniform store. The inventory held should be sufficient to completely restock the motel. However, these stocks are only used when the amount of in use linen is insufficient owing to loss or damage. The space must be dry and cool. To keep all of the linen and uniforms, it should have shelves and racks. Large hotels might have enough room for both a linen store and an independent uniform store.
Uniform Room:
The uniforms that are currently in use are kept in this room. The linen room and the uniform room might be combined in a smaller hotel. The number of uniforms in use truly determines whether or not there needs to be a separate uniform room. The uniform room should have sufficient hanging space because hanging uniforms allows for better maintenance. That is the sole difference.
Tailors Room:
This space is reserved for house tailors who handle the mending and stitching of uniforms and bed linen. The tailor's room could be avoided if the hotel's strategy is to contract out all tailoring and mending services.
The lost-and-found section:
The lost-and-found section is typically a designated space in the desk control room, away from busy intersections. The lost and found items should be kept in a cabinet with a reliable locking mechanism so that they can be retrieved later.
Heavy equipment storage:
This area is used to keep hefty tools and supplies including vacuums, carpet shampooers, ladders, roll-away beds, and mattresses. The room ought to be cool, dry, clean, and lockable while not in use.
The florist's room:
The florist's room should have air conditioning to preserve the floral arrangements that the hotel requests. A work table, counters, a sink, enough water pressure, and cabinets to hold tools, containers, wire cables, and other supplies should all be included.
Greenhouse:
Because horticulture typically falls under housekeeping, a greenhouse is required in the garden areas to cultivate specialized plants. To store pots and other items, the greenhouse should feature wooden racks.
Horticulture Equipment store:
A variety of gardening tools, including lawnmowers, spades, rakes, pots, and more, are necessary for successful gardening activities. These must be securely stored. There must be a store beside the gardening activity. The storage measurement will be larger the larger the landscapes that need to be maintained.
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LAYOUT OF HOUSEKEEPING DEPARTMENT
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