Understanding of Hotel Guest rooms | www.ehospitalitystudies.com

Importance of Guest Room

To understand the expectations of a guest when he/ she pays to stay in a room. People nowadays travel a lot more than they did earlier, and the expectations from hotels are constantly on the rise. In such a scenario continuous analysis of guest expectations becomes necessary. Given that a hotel is often referred to as ‘a home away from home, there would be similarities in a guest's expectations from a hotel and from a home. These similarities would dictate that the guest ROOM be neat, hygienic, comfortable, private, and above all safe. The most important consideration here is that the staff needs to understand and respect the guest’s expectations from the guestroom and the hotel staff.

Primarily a neat room is the basic minimum expectation of any guest and the staff needs to ensure this by laying out fresh linen and presenting a clean room daily. The room should not only be attractive but also comfortable and functional. Hotel guest expect a high degree of cleanliness, leading to a hygienic environment to stay in. guests also expect that they will not be disturbed often and that the location of the rooms will be such that they have a good view. Safety as we have already mentioned is a key factor with regards to guestrooms-guest would like the guest room location to be safe and not accessible to one and all.

Types of Guest room

1. Single room: A room assigned to one person, having one bed.

2. Twin room: A room with two twin beds meant for one person each.

3. Hollywood twin room: A room with twin beds but a common headboard, meant for two people. If so desired, the beds can be bridge together to make it appear a single bed.

4. Double room: A room with a double bed, for two persons

5. Triple room: A room assigned to three people, which may have two or more beds.

6. Quad room: A room assigned to four people, which may have two or more beds.

7. Queen room: A room with a queen-sized bed.

8. King room: A room with king sized bed.

9. Studio room: A room with a studio bed that can be converted into a sofa.

10. Sico room: A room that as a Murphy or Sico bed or similar (a pull-out or convertible or a foldaway bed.)

11. Mini suit/junior suit: A single large room with a bed and a sitting area.

12. Suite room: A combination of one or more bedrooms and a parlor. It may also contain a bar, a small kitchenette, and other facilities.

13. Connecting room: Room with individual entrance doors from the outside and a connecting door between, so that guests can move between rooms without going through the hallway.

14. Adjoining rooms: Room with a common wall but no connecting door.

15. Adjacent rooms: Rooms close to each other, but not necessarily adjoining –perhaps across the wall or corridor from each other.

16. Cabana: A room adjacent to the pool area with or without sleeping facilities but with provision for relaxing in a sofa. These are mainly used for changing.

17. Duplex: A two-story suite with a parlor and bedrooms connected by a stairway.

18. Efficiency room: A room containing some kitchen facilities.

19. Hospitality suite: A parlor with a connecting bedroom, to be used by guests to entertain their own guests or for companies offering cocktails during conventions, entertaining, and trade shows. A hospitality room usually contains a bar and occasional tables as well. This type of room is let out and charged on an hourly basis.

20. Lanai: A room overlooking a landscaped area, scenic view, a waterbody, or a garden. It may have a balcony, a patio, or both. This type of room is commonly found in resorts.

21. Penthouse: A room that opens onto the roof and may be accompanied by a swimming pool, patio, tennis court, and other facilities and amenities.

Guest Amenities for Standard and VIPs